AIS Transactions on Human Computer Interaction †MyAssignmenthelp

Question: Discuss about the AIS Transactions on Human Computer Interaction. Answer: Introduction Business communication is indisputably one of the most critical subjects to explore. Even though it has been ignored by most researchers and scholars, it should be appreciated that this subject is one of the factors that keep any business in positive progress. Businesses that use good communication systems are likely to succeed as opposed to those that do not or use poor strategies(Leonardi, 2014). On the same note, the use of social media in the place of work has brought a lot of impact ranging to the way things are done therein to the success of the business itself. This fact means that business to a large extent is dependent on communication. This paper presents a report of research that was previously done concerning the impact of the use of social media in the workplace. For the research, Canva organization was chosen as the case study. The effects of active internal communication and the use of virtual employee interaction were selected as the subject matter. In the case of social media and virtue interaction, the internet process of Bitrix was selected. This report will identify the company and give its brief background, explore the impact of social networking on job performance, look at the future of digital workforce and workplace, unveil the effects of social media in the workplace and lastly report on the media theory, concept and knowledge transfer process. The organization background Canva is a company that is involved in free graphic design that was established in the year 2012 in Australia serving as the most extensive yearbook company in the whole of Australia. The company has been associated with a rapid market involvement based on the fact that it got 75,000 users in the first business year(Meraz, 2014). In 2016-2017 calendar year, its revenue increased from $AU 7.8 to $AU 23.5 million, a good indication of positive progress. Because the company specializes in the professional picture and banner printing, it becomes, therefore, imperative to have mutual communication and interaction with the employees, a step that promotes invention and innovativeness. Canva has some loopholes that ought to be closed for maximum performance. Sometimes it registers failed communication due to the use of inappropriate methods of communication. Employees need to communicate to and with each other at any time of the day forming a virtual online group. It is due to this reason therefore, than the company ought to embrace more sophisticated digital communication to ease connectivity between its employees thus improving performance. Evidently, the use of social media networking and constant communication and sharing of ideas and other information within the employees in Canva has brought about some felt effects(Leftheriotis, 2015). From the previously conducted research on the same, it has been found that employee performance is entirely dependent on the use of intranet and interaction as this has brought about motivation in the company(Hudson, 2015). The two outstanding variables, in this case, are the employees and the management. This research found out that transfer of implicit knowledge has at the end of the day brought about explicit knowledge. Interaction has also brought about ethics acquisition and adherence. The so acquired understanding will affect the job performance as well as the problem-solving skills. The future of digital workforce is appealing and promising. Most of the companies worldwide, of which Canva is part of, are continually acquiring the idea of digital connection amongst all the company stakeholders for the betterment of its operations(Kim, 2017). Just as the social media is threatening to overtake the mainstream media in the dissemination of information and new ideas, it is also threatening traditional ways of communication and interaction in the modern day organizations(Romero, 2016). As a result, therefore, it is expected that tomorrow management and all aspects of the organization will be controlled digitally and that the old practices will be dropped. For instance, an employee will not be obliged to signing a hard document to prove his/her attendance. Instead, the employee will need to log into the system, and it recognizes him/her(Kim Y. , 2015). Again on the same note, employees will be in a position to work online at their convenience and in the comfort of thei r homes. Impact of the social media in the workplace According to the previously conducted research concerning Canva organization, it has been found out that the use of social media has various effects in the workplace. Firstly, it has brought about teamwork and social cohesion within the employees(Ngai, 2017). It is true that when we come together great things happen. The indisputable fact remains that one mind cannot beat ten minds. It is through social media that employees have come together and started working together as a team(Archer-Brown, 2014). Currently, the success of Canva organization is attached to teamwork and cohesion brought about by the use of virtual connectivity. Another outstanding effect of the use of virtual connectivity in Canva is improved performance. Due to a virtual system of connection, employees have actively generated valuable ideas that have boosted that performance of the company(Faraj, 2015). Inventions and innovations have also been witnessed as a result of the use of social media in Canva. Increased rate of production is yet another noticeable impact that has been brought about by the use of social media in canva(Moqbel, 2015). Employees have developed a sense of belonging to the company and have a feeling that the company belongs to them and therefore they must give the best. This fact has resulted in increased output hence increased revenue. While social media has proven to be very crucial in improving the togetherness and productivity of an organization, it should be appreciated that it has varying negative effects. Firstly, it forms a basis for the development of workplace romance, something that reduces performance. Secondly, employees may use it for unprofessional social interaction thereby reducing performance. Thirdly, some employees take its advantage in building their social profile rather than working for the best interest of the company. The solution to all the problems mentioned above is good policy prescription. The organization should have well defined policies stipulating the dos and donts when using social media and virtual connectivity in the workplace. The media theory, knowledge and transfer process The knowledge transfer process is entirely dependent on communication and in this case communication over the internet. According to the research conducted to give this report, it has been found that the laying out of strategies that bring about the betterment of the company depends on the communication process. This statement is to mean that if a communication process is weak than the business performance is poor(Heinrichs, 2016). On the same note, companies with useful information dissemination and knowledge transfer processes stand a more significant chance to succeed as opposed to those that use poor knowledge transfer strategies(Schermerhorn, 2015). In order make sense out of this fact, the implementation of any business ideas and plans will be put into reality through effective communication and this case social media interaction. Training employees on critical issues will also be made more accessible by virtual interaction Conclusion Human beings from all walks of the world feel good when they interact and share ideas and feelings about any subject. This interaction acts as a motivating factor that prevents boredom and improves performance. If this aspect is incorporated in the modern day businesses, then they would automatically succeed. The use of social media and virtual connectivity has placed many companies and corporations in a better place than they were before implementation of the connectivity. Employee job performance and activity in the workplace has been improved thereby increasing per unit production. Therefore, the use of social media and virtual connectivity has positively impacted performance and output. Recommendations Social media and virtual connectivity in the workplace have brought about the success of many companies. As a business communication scholar, I would, therefore, feel obliged to recommend the use of social media and virtual connectivity to all companies willing to have positive results. Undoubtedly, virttual connectivity amongst the employees will bring about increased performance, and this is the ultimate goal of any company. Just as Canva organization has succeeded as a result of Bitrix intranet, so with other organizations that implement this approach succeed. References Archer-Brown, C. (2014). Strategic knowledge management and enterprise social media. Journal of Knowledge Management, 37-45. Faraj, S. (2015). The different influence of social media affordances on online communal knowledge sharing. Journal of Computer-Mediated Communication, 4 (7), 54-66. Heinrichs, J. (2016). Influence of social networking site and user access method on social media evaluation. Journal of Consumer Behaviour, 4 (7), 23-40. Hudson, S. (2015). The influence of social media interactions on consumerbrand relationships: A three-country study of brand perceptions and marketing behaviors. International Journal of Research in Marketing, 7 (89), 34-50. Kim, A. (2017). Do social media marketing activities enhance customer equity? An empirical study of the luxury fashion brand. Journal of Business Research, 7 (9), 45-50. Kim, Y. (2015). Influence of social media uses on discussion network heterogeneity and civic engagement. The moderating role of personality traits. Journal of Communication, 5 (8), 36-50. Leftheriotis, I. (2015). Using social media for work: Losing your time or improving your work? Computers in Human Behavior, 7 (9), 39-46. Leonardi, P. (2014). Social media and their affordances for organizing: A review and agenda for research. Academy of Management Annals, 45 (32), 65-70. Meraz, S. (2014). Is there an elite hold? Traditional media to social media agenda setting influence in blog networks. Journal of Computer-Mediated Communication, 45 (6), 67-87. Moqbel, M. (2015). Enterprise social media use and impact on performance: The role of workplace integration and positive emotions. AIS Transactions on Human-Computer Interaction, 4 (8), 25-27. Ngai, E. (2017). Social media research: Theories, constructs, and conceptual frameworks. International Journal of Information Management, 4 (7), 37-45. Romero, D. (2016). Influence and passivity in social media. In Joint European Conference on Machine Learning and Knowledge Discovery in Databases. Springer, 2 (5), 33-45. Schermerhorn, J. (2015). Management: Foundations and Applications. John Wiley Sons, 5 (7), 45-90.